Task 2.3 Communicate with supervisor

Assume that you want to discuss your personal and professional wellbeing with your supervisor.

Schedule a time with the trainer and assessor in week 4 of class and discuss your needs (Task 2.1) and selection of resources (Task 2.2) with your supervisor (played by a classmate in simulated work conditions).

Duration: 15 minutes

The trainer and assessor will evaluate your performance during the Role-Play and provide feedback on the marking sheet.

If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to perform the Role-Play.

Assume that your supervisor reflects one of the challenges described in the table below regarding personality and behaviour. Your trainer and assessor will select one of the scenarios in the table and assign it to you for the Role-Play in week 3.

Inform the classmate playing the supervisor's role, about the scenario chosen by the trainer and assessor. The classmate will play their role following that scenario.

Supervisor 1	Decisive, straightforward and results-focused Always very busy, he/she has no time to waste Likes concise and short conversations that go straight to the point Low emotional intelligence Never travelled abroad Low cultural intelligence Understands the importance of employee wellbeing, however, is emotionally detached
Supervisor 2	Values attention to detail and is highly conscious when it comes to completing tasks Sensitive to criticism Blames others, never takes responsibility Always looks at saving costs, including when it comes to the wellbeing of employees Likes detailed communication
Supervisor 3	Very emotional and hypersensitive Attention seeker, it is always about him/her When in a good mood, he/she is funny, entertaining and energetic Pays little attention during conversation Generous with the budget for employee wellbeing
Supervisor 4	Controlling personality Traits of obsessive-compulsive disorder (OCD) Often feels the need to control the outcome of seemingly everything and everyone around him/her and may even step over appropriate boundaries and attempt to handle situations that aren't relevant to their own job duties Perfectionist, he/she has impossibly high expectations for themselves and others Likes well structured and professionally presented communication

Before the Role-Play

1. Prep are a communication plan:

• Sel ect the communication approach
• Iden tify an appropriate method for communication about wellbeing based on the scenario chosen by the trainer and assessor
• Pl an the relevant content for communication including a strategy for dealing with a negative response

Document the plan using Template 1.

Template 1 -Communication Plan

When	What Communication / information	To whom Target group or individuals / position (manager)	How (in what way) Communication means (e.g. meeting, interaction, written report, email etc.)	Why Purpose of communication (e.g. solicit comments, seek approval, discuss factors affectineg own wellbeing)
For example: During the monthly face to face meeting with the manager	For example: Improvement of staff wellbeing	For example: Line manager	For example: Prepare a presentation to discuss the status of wellbeing in the team and how to improve it with the manager	For example: To evaluate actions to improve staff wellbeing
Strategy for dealing with a negative response:

1. Wri te an email to the supervisor to arrange the communication.

In the email, explain why you want to arrange a meeting, and suggest a place and time.

The email text should be in grammatically correct English, written in an appropriate (polite, business-like) style.

Template 2 -Email

Email to supervisor

To:

Cc:

Bcc:

Subject:

Date email is sent:

Attachments: