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Task 3: Monitor customer service practices Section 1: Follow-up Customer Survey and staff feedback Alter the customer survey that you developed in Assessment Task 2
Task 3: Monitor customer service practices Section 1: Follow-up Customer Survey and staff feedback Alter the customer survey that you developed in Assessment Task 2 to include the customer's verdict on whether customer service had improved over the previous six months
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Management Of Food And Beverage Operations
Authors: Jack D. Ninemeier
6th Edition
0866124772, 9780866124775
