Task 3: Scenarios For each of the five scenarios below, answer the following questions: a. What has the salesperson done wrong? Explain what the salesperson has done that could be cause for Rules of the Code or legislation to be breached. b. What section of the Fair-Trading Act 1986 has been breached? If appropriate, what section of the Contract and Commercial Law Act 2017 would enable the customer to claim a remedy? c. Identify three relevant rules from the Real Estate Agents Act (professional Conduct and Client Care) rules 2012 (the Code) that the salesperson has breached.

Scenario 2 After struggling to sell my property privately, I decided to put my home on the market with a real estate agency and wanted to choose a salesperson who was very experienced in marketing and selling lifestyle blocks in my area. Looking through the local paper I found a full-page advertisement showing photos of 10 sold properties. The advertisement text stated the following. '10 SOLD in the last four months! If you want your property added to my sold page, call now for an appraisal. As your 'lifestyle specialist' I will get you results.' I was delighted to see there was a local specialist who had sold 10 properties recently, all in my area. I phoned the salesperson and requested an appraisal. During the appraisal meeting with the salesperson, I asked her some questions relating to the properties she had recently sold. I was keen to see how similar they were to mine and how long they had been on the market. The salesperson did not appear to have any knowledge on the 10 sold properties and she had only been working as a salesperson for one month. The salesperson had not sold any property herself and the 10 properties being advertised as sold were all sold by other salespeople at her agency.