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Task 8 Managing people performance One of your key responsibilities as general manager is to develop and implement ways to improve the performance of CCF
Task 8 Managing people performance One of your key responsibilities as general manager is to develop and implement ways to improve the performance of CCF & MB's consultants and other staff members. Answer the following questions: 1. Why is it important to consult with stakeholders when allocating work?I What are the possible consequences of allocating work without consultation? 2. Describe the process you might follow when developing quantitative and qualitative performance criteria. You should explain how you ensure that the criteria relate to CCF St was objectives and how to motivate staff members to achieve these objectives. 3. Describe the different ways you might gather information about a staff member's workplace performance. 4. What are the benets of evaluating and monitoring staff members on a continuous basis? 5. Describe how you might do this in CCF 8L MB. 6. Why is it important to document the performance management process? Explain the possible consequences of not retaining appropriate records of this process. 7. How can reward and recognition inuence the work output of employees? Describe non-nancial ways of motivating employees. Your answers should be 250 words for each numbered question above. 8. Design a highlevel performance management process for CCF 8: MB to be rolled out to all staff members. 9. Who should you consult when designing the performance management process? List who you would consult and the reasons why. 10. Develop a checklist for delivering regular performance appraisals, including a section for team leaders and supervisors to complete a section for team members participating in the performance appraisal p FOCESS. [800 word 5]
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