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Task - 8C: Enterprise Resource Planning Vendor Selection Overview: This case study focuses on the selection process of an Enterprise Resource Planning (ERP) system for
Task - 8C: Enterprise Resource Planning Vendor Selection Overview: This case study focuses on the selection process of an Enterprise Resource Planning (ERP) system for Midwest Electronic Controls (MEC), an electronics manufacturing facility. The selection of an ERP system is crucial for successful implementation and requires a unique approach tailored to the organization's specific needs. Unlike generic IT systems, ERP systems have vendor-defined architectures that offer multifunctional and modular features. The selection process involves considering various criteria such as reliability, functionality, efficiency, usability, maintainability, portability, vendor reputation, system reliability, ease of integration, scalability, upgrading ability, customization, ease of use, flexibility, modularity, and implementation costs. End-user perspectives and the ability to transform business processes to achieve organizational objectives are also important factors. Implementing an ERP system requires top management commitment, effective communication, and change management. Resistance to change is a common challenge, but it can be overcome through clear goals, employee training, and addressing perceived risks and habits. Training and project communication significantly influence the intention to use an ERP system. MEC faced issues with their legacy system, including high operational costs, maintenance difficulties, inaccurate data, communication gaps, and lack of scalability and integration capabilities. The company employed various technologies to
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