Task Instructions The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions Metric Month 1 Month 2 Month 3 % Customer Questions +8% +10% +12% % Shipped On Time -10% -7% -5% % Shipped Incorrectly +2% +4% +4% % Discounted +18% -188 +14% Units Shipped (Thousands) no 85 100 Question 1 of 4 How impactful were shipping errors on customer questions? Not impactful 8 Extremely impactful Submit