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Task: The following is a balanced scorecard for Tempered Technologies. Learning and Growth Internal Processes Customer Financial Improve talent acquisition Retain top employees Improve

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Task: The following is a balanced scorecard for Tempered Technologies. Learning and Growth Internal Processes Customer Financial Improve talent acquisition Retain top employees Improve Reduce delivery rework accuracy Retain new customers Increase profits Recruit at top 10 Automate colleges warehouse 2 m 4 23 y % of entry level hires from top 10 colleges 60% Tenure of top decile employees Number of erroneous deliveries Number of units reworked Percentage of customers who shop Customer referral frequency Market share Gross profit again per wk 3 per wk 12% 3% 17.2% $86 million S Label and describe the following elements of the scorecard: 1: 2: 3: 5: 6: Here are the word choices for questions one through six above: (Performance targets, strategic objectives, performance objectives, measure map, performance metrics, performance perspectives, strategy map, strategy initiatives) 7. Lastly, describe the company's overall strategic objective.

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