Taylor works in the Human Resources department. She is working in her cubicle when the phone rings. She answers the phone. The caller is an employee in a different department asking about an issue outside of Taylor's area of expertise. If you were in Taylor's position, what would be the most and least effective course of action to take from the choices below? Most Least Tell the caller to hold while you ask someone in your office who is familiar with the hiring process for the answer. Tell the caller again that you are not involved in the hiring process, but you will look into it and call her back with an answer as soon as you can. Provide the caller with an answer based on your understanding of the hiring process, but suggest that she wait until Monday for confirmation from your supervisor. Tell the caller you cannot make a guess about an agency policy and suggest that she wait until Monday when your supervisor is available to answer the