techniques could be used to extract detailed and accurate process performance measurements on top of which techniques could be applied to pinpoint causes for variability, and to identify and evaluate the impact of different process changes on the process key performance indicators.

Select one:

a$.$ Six Sigma; Process Mining

b$.$ EDI; Six Sigma

c$.$ Process Mining; Six Sigma

d$.$ WFM; EDI

e$.$ Data Mining; WFM