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Ted wants to implement a training program to improve the interpersonal skills of the front desk employees of his hotel. He believes that most social
Ted wants to implement a training program to improve the interpersonal skills of the front desk employees of his hotel. He believes that most social behavior is learned through observation. The 15. 3 MOST appropriate training approach for Ted to use is: a. behavior coaching b. behavior modeling c. lecturing d. audiovisual techniques
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