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Ted wants to implement a training program to improve the interpersonal skills of the front desk employees of his hotel. He believes that most social
Ted wants to implement a training program to improve the interpersonal skills of the front desk employees of his hotel. He believes that most social behavior is learned through observation. The MOST appropriate training approach for Ted to use is: 75. a. behavior coaching b. behavior modeling c. lecturing d. audiovisual techniques
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