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Telco Corporation is reporting the following data: Current order fill rate = 8 0 % Number of orders per year = 5 5 , 0
Telco Corporation is reporting the following data:
Current order fill rate
Number of orders per year
Percentage of unfilled orders backordered
Percentage of unfilled orders cancelled
Percentage of lost customers
Backorder costs per order $
Lost pretax profit per cancelled order $
Estimated cost of lost customer $
Task Part B
Answer the following questions:
What is the cost of a stockout ie lost cash flow to the seller at the
percent order fill service level? Explain how you determined the cost, including
the total cost of backorders, total cost of lost sales, and total cost of lost
customers.
What is the cost of a stockout ie lost cash flow to the seller at the
percent order fill service level? Explain how you determined the cost, including
the total cost of backorders, total cost of lost sales, and total cost of lost
customers.
If the seller invested $ million to produce this increased service level from
to would the investment be justified financially? In order words,
would the company be losing less money at the service level than the
million dollar investment?
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