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Telephone calls arrive at an information desk at a rate of 10 10 per hour. a. What is the probability that the next call will

Telephone calls arrive at an information desk at a rate of 10 10 per hour. a. What is the probability that the next call will arrive within 6 6 minutes ( 0.1 0.1 hour)? b. What is the probability that the next call will arrive within 12 12 minutes ( 0.2 0.2 hour)?

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