Tempers definitely flared at the department managers' meeting earlier today. Dion, the head of marketing, is frustrated because his people aren't getting information about new products early enough to design marketing campaigns in a timely manner. But Cassie, who oversees new product development, says she's not comfortable giving out information about new products until they're more fully developed because her team has been criticized for giving out inaccurate information in the past. The argument ended with each manager saying they would take this problem to their respective VPs. This is an example of which symptom of structural deficiency