Template: Current and emerging industry trends and practices Sources of information used to research current and emerging industry trends and practices Seminar Workshop Internet research Books Journals Professional groups Information collected from different sources about the current and emerging best practices Internal Source External Source Areas to improve professional practice a) Hire more staffs for the work, especially during the busy hours. It is better to have more staffs than shortage of staffs. b) After completing the service at night, the tables could be arranged for the next day as this would save the time for the next day. c) Checking the equipment before the service. d) Communicating effectively with the customers. Although some customers who not care about the reason, in that case the manager can offer them with more drinks or a bowl of chips for making up with the waiting time. e) Being respectful and calm