Test Content Question 1 Define burnout and describe what happens in the three stages of burnout. Use the editor to format your answer Question 2 List the major sources of bias related to performance appraisals. Briefly explain one of them. LAy m r+ = T m e edifor to formaot your answer - Question 10 Which of the following statements is an example of an open-ended guestion? @ How did you handle stress at your previous workplace? Would you have a problem working under a female supervisor? @ Would you prefer working on the weekends? @ How many years of experience do you have in marketing? Jennifer, a human resources manager, has identified that the poor customer service at her marketing firm is because of the fact that salespeople in the marketing department do not speak the language of the firm's customers. She identifies that salespeople require training and sets objectives for training. According to the training cycle, which of the following steps should Jennifer take next? A She should decide who should participate in the training. B She should get an external expert to conduct the training. She should implement the training immediately. D She should evaluate the training program. Question 53 6 Points How can organizations help their employees in dealing or coping with stress? Use the editor to format your answer Question 54 5 Points Compare and contrast job descriptions and job specifications. Use the editor to format your