Test Your Skills 1. Fixed costs, variabl ts, mixed costs, step costs, direct costs, indirect costs, joint costs, incremental costs, standard e cos costs, sunk costs, opportunity costs, and so on. If Raj Patel heard his dad talk about any more kinds of costs, he thought go crazy. His dad was the company owner and accountant. Raj had just taken his first property manager's job in his father's 10-property hotel company. "The most important costs," said his dad, "are those you can control. That t really doesn't make any sense, thought Raj, all costs are controllable, just close the hotel and all the costs are gone! Raj thought that was a pretty funny way to look at costs, but his dad. . not so much: Raj really did know that his job was to keep his assigned property operating at a high level of profit, and to do so he would need to be seriously concerned about the expenses he could control. Help Raj identify his controllable costs by placing the term efore those costs typically controlled by a property general manager and "Non-controllable" before those that a property manager would likely not control. Controllable or Non-controllable Cost Room maintenance costs Hotel mortgage Grounds maintenance services Supervisor salaries 74% Page 363 of 501