Textbook: Key Performance Indicators: The 75 Measures Every Manager Needs to Know, Author: Marr, Bernard, Publisher: Upper Saddle River, New Jersey: FT Press, Edition: 2002,ISBN: 13: 978-0273750116.

Read Part Five (Employee perspective pg. 255 - 307).

Watch the video below

What is KPI?: YouTube(Links to an external site.)

Discuss what employee perspective you would choose (Hint: choose some or all of the measures 56 to 67) for your organization and and why this indicators are important to your your organization