Thanks so much for your help in this.

Regards

Instructions Simply draw in pen create use cases for the scenarios described below. Assume that we have identified the following website functionality: Actor Goal Notes Visitor Visitor enters basic information such as name, user ID, and password. Create an account. Log in. Reestablish access after Visitor clicks "Forgot Password" link and changes password. Visitor is authenticated and allowed to see certain pages after logging in. forgetting password Contact customer service. Visitor asks questions Update web content. Administrator Administrator logs in to the content management system and makes the necessary changes to the content. Customer Service Respond to visitor questions. Customer service sends email to visitor