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Thato, a manager for an insurance company, was disappointed in Miya, one of his direct reports. Miya's job is to sel ] insurance, but she
Thato, a manager for an insurance company, was disappointed in Miya, one of his direct reports. Miya's job is to sel insurance, but she did not meet her quota for calls to potential new customers in the last month. Thato let Miya know that, If this continues in the next days, you'll probably be let go Which behavior modification may Thato need to implement?
pts
negative reinforcement
positive reinforcement
punishment
extinction
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