That's my market line. Please respond to classmate

 

Competition for products and services is fierce. If consumers do not like what their local mall has to offer, they can instantly go online and order from anywhere in the world. With such a huge increase in competition, businesses must pour their money into creating loyal customers. This concept is called Customer Relationship Management (CRM). For this discussion, please respond to the following: Share one business, company, or product that has your loyalty. What has created and maintained that loyalty for you as a consumer? How does your Market Line business, which you have been assessing all quarter, create customer loyalty? Use the Market Line report to review its customer relationship (CRM) strategy. Based on what you have learned this week in the reading and the infographic, how can the business continue to improve its CRM strategy? How can their CRM strategy assist with building customer loyalty? Market Line Business Reports: Jaquar/Land Rover