The above image is case study and the screenshot just below this are requirement , can you please solve and send me as soon as possible
Ballarat Beauty Basics Ballarat Beauty Basics provides a range of basic beauty therapy options. Fast hair, waxing and nail treatments are available for clients from Ballarat and outlying areas. Ballarat Beauty Basics provides services to new clients and existing clients. Ballarat Beauty Basics is all about fast service. Hair appointments offered include a cut and blow wave only colouring or foils etc are not offered). Waxing treatments include half leg, eyebrows, and upper lip. Nail treatments include manicures or pedicures. Ballarat Beauty Basics has been newly renovated with specialist rooms for waxing and nail treatments. Social networkers rave about the quality of service, cleanliness of the salon and the friendly professional staff. Existing clients can select a package treatment. This deal combines hair, waxing and nail treatments as a package deal at a 10% discounted rate. Both existing and new clients can request individual services at standard rates. The package deal includes hair treatment, facial waxing and a manicure or pedicure. The package treatment takes a beauty therapist 1 hr and 45 minutes to administer. Individual services take 30 minutes for a hair treatment, 30 minutes for waxing and 45 minutes for nail treatments. Upon arrival all clients are requested by reception staff to sign-in, confirm their name and phone number. They must also wash their hands in the antiseptic hand sanitiser provided. This takes around 5 minutes. New clients are requested by reception staff to arrive around 15 minutes early to allow time to complete a confidential client contact details form and a photo and story release form which allows reception staff to upload photos and client stories to social networking sites. Existing clients are asked to provide any updates to their home address and email address. The new client information is entered into a secure online database by reception staff. At the end of each appointment the beauty therapist enters details of treatments onto the client's electronic record, this takes the therapist around 5 minutes. Setting up a new client record takes the receptionist around 30 minutes. Reception staff upload photos and stories from all consenting clients, and reply to any posts on all social network sites every evening prior to closing time, this takes 30 minutes, Beauty products are also offered for sale in product packages. The hair package contains shampoo, conditioner and Moroccan oil. The skin package contains a toner, cleanser and moisturizer. These are offered at standard rates to new clients and a 6% discount is offered to existing clients. On check-out reception staff provide all clients with a copy of the salon's latest newsletter and existing clients also receive a show bag of beauty give-aways. Each client is asked to pay their fees in full. A discount of 5% on any hair, skin or nail treatment is given to existing clients with health care cards or pensioner cards. The discount check usually takes around 5 minutes for each appointment. All clients are invited to book in for their next appointment. This takes around 5 minutes. Fees for hair, skin and nail treatments are as follows: Package deal Rate Discount 10% (existing clients) Health care pensioner 15 % (existing client) Standard (all clients) Health care/pensioner 5% Standard (new clients) Discount 6% (existing clients) Individual services Hair $45.00 $42.50 $50.00 $47.50 $60.00 $56.40 Skin $45.00 $42.50 $50.00 $47.50 $80.00 $75.20 Nail $54.00 $51.00 $60.00 $57.00 Product packages Requirements In this assignment, students will be required to form teams of approximately four (4) people. One team member is to be elected the team leader for the duration of the assignment. Teams are required to: i). undertake research and complete a business process report based on a case study (provided by your lecturer/tutor), and ii). give a team oral presentation or record a video of an oral presentation discussing your business process report. Report Teams will prepare a business process report based on a case study and should use their own initiative regarding any assumptions and cycle times if needed. Specific criteria for the business report include: a). a description and application of a process categorisation model (e.g. Porter or Earl) b). a description and application of the Capability Maturity Model (CMM) c). apply Dijkman et al's (2011) technique discussed in lectures to prepare a case function matrix and identify all associated processes d). use appropriate software, model any two (2) of the processes identified in part (C) e) provide an explanation of how each of the models created in part (d), adhere to Mendling et al's (2010) 7PMG guidelines discussed in the week lecture f). consider each model produced in part (d), calculate the process cycle time for each of the two (2) processes modelled. Any assumptions made should be documented in the report g). use redesign techniques by Reijers and Mansar (2005) discussed in lectures, to identify any two (2) design flaws in the as-is models created in part (d). Use heuristics and any appropriate product-based design approaches and display the impact of any heuristic measures on the Devil's Quadrangle. Document any assumptions in the report. h). Select one of the models created in part (d) for automation. Apply the five (5) step method to transform the model into executable form A suggested business process report structure is as follows. Title page Executive summary Table of contents 1.0 Introduction 2.0 Business Process Modelling Report for: [insert case study name] * 2.1 Process categorisation model * 2.2 Capability maturity model 2.3 Case function matrix * Process Model for: [insert process name 1] * Process Model for: [insert process name 2] * 2.6 7PGM discussion for: [insert process name 1] * 2.7 7PGM discussion for: [insert process name 2] * 2.8 Cycle time for: [insert process name 1] * 2.9 Cycle time for: [insert process name 2] * 2.10 Redesign for: [insert process name 1] * 2.11 Redesign for: [insert process name 2] 2.12 Automation for: [insert process name] 3.0 Conclusion 4.0 References 2.4 2.5 * * Ballarat Beauty Basics Ballarat Beauty Basics provides a range of basic beauty therapy options. Fast hair, waxing and nail treatments are available for clients from Ballarat and outlying areas. Ballarat Beauty Basics provides services to new clients and existing clients. Ballarat Beauty Basics is all about fast service. Hair appointments offered include a cut and blow wave only colouring or foils etc are not offered). Waxing treatments include half leg, eyebrows, and upper lip. Nail treatments include manicures or pedicures. Ballarat Beauty Basics has been newly renovated with specialist rooms for waxing and nail treatments. Social networkers rave about the quality of service, cleanliness of the salon and the friendly professional staff. Existing clients can select a package treatment. This deal combines hair, waxing and nail treatments as a package deal at a 10% discounted rate. Both existing and new clients can request individual services at standard rates. The package deal includes hair treatment, facial waxing and a manicure or pedicure. The package treatment takes a beauty therapist 1 hr and 45 minutes to administer. Individual services take 30 minutes for a hair treatment, 30 minutes for waxing and 45 minutes for nail treatments. Upon arrival all clients are requested by reception staff to sign-in, confirm their name and phone number. They must also wash their hands in the antiseptic hand sanitiser provided. This takes around 5 minutes. New clients are requested by reception staff to arrive around 15 minutes early to allow time to complete a confidential client contact details form and a photo and story release form which allows reception staff to upload photos and client stories to social networking sites. Existing clients are asked to provide any updates to their home address and email address. The new client information is entered into a secure online database by reception staff. At the end of each appointment the beauty therapist enters details of treatments onto the client's electronic record, this takes the therapist around 5 minutes. Setting up a new client record takes the receptionist around 30 minutes. Reception staff upload photos and stories from all consenting clients, and reply to any posts on all social network sites every evening prior to closing time, this takes 30 minutes, Beauty products are also offered for sale in product packages. The hair package contains shampoo, conditioner and Moroccan oil. The skin package contains a toner, cleanser and moisturizer. These are offered at standard rates to new clients and a 6% discount is offered to existing clients. On check-out reception staff provide all clients with a copy of the salon's latest newsletter and existing clients also receive a show bag of beauty give-aways. Each client is asked to pay their fees in full. A discount of 5% on any hair, skin or nail treatment is given to existing clients with health care cards or pensioner cards. The discount check usually takes around 5 minutes for each appointment. All clients are invited to book in for their next appointment. This takes around 5 minutes. Fees for hair, skin and nail treatments are as follows: Package deal Rate Discount 10% (existing clients) Health care pensioner 15 % (existing client) Standard (all clients) Health care/pensioner 5% Standard (new clients) Discount 6% (existing clients) Individual services Hair $45.00 $42.50 $50.00 $47.50 $60.00 $56.40 Skin $45.00 $42.50 $50.00 $47.50 $80.00 $75.20 Nail $54.00 $51.00 $60.00 $57.00 Product packages Requirements In this assignment, students will be required to form teams of approximately four (4) people. One team member is to be elected the team leader for the duration of the assignment. Teams are required to: i). undertake research and complete a business process report based on a case study (provided by your lecturer/tutor), and ii). give a team oral presentation or record a video of an oral presentation discussing your business process report. Report Teams will prepare a business process report based on a case study and should use their own initiative regarding any assumptions and cycle times if needed. Specific criteria for the business report include: a). a description and application of a process categorisation model (e.g. Porter or Earl) b). a description and application of the Capability Maturity Model (CMM) c). apply Dijkman et al's (2011) technique discussed in lectures to prepare a case function matrix and identify all associated processes d). use appropriate software, model any two (2) of the processes identified in part (C) e) provide an explanation of how each of the models created in part (d), adhere to Mendling et al's (2010) 7PMG guidelines discussed in the week lecture f). consider each model produced in part (d), calculate the process cycle time for each of the two (2) processes modelled. Any assumptions made should be documented in the report g). use redesign techniques by Reijers and Mansar (2005) discussed in lectures, to identify any two (2) design flaws in the as-is models created in part (d). Use heuristics and any appropriate product-based design approaches and display the impact of any heuristic measures on the Devil's Quadrangle. Document any assumptions in the report. h). Select one of the models created in part (d) for automation. Apply the five (5) step method to transform the model into executable form A suggested business process report structure is as follows. Title page Executive summary Table of contents 1.0 Introduction 2.0 Business Process Modelling Report for: [insert case study name] * 2.1 Process categorisation model * 2.2 Capability maturity model 2.3 Case function matrix * Process Model for: [insert process name 1] * Process Model for: [insert process name 2] * 2.6 7PGM discussion for: [insert process name 1] * 2.7 7PGM discussion for: [insert process name 2] * 2.8 Cycle time for: [insert process name 1] * 2.9 Cycle time for: [insert process name 2] * 2.10 Redesign for: [insert process name 1] * 2.11 Redesign for: [insert process name 2] 2.12 Automation for: [insert process name] 3.0 Conclusion 4.0 References 2.4 2.5 * *
