The accompanying Myatt Steak House data provides five years of data on key business results for a restaurant. Identify the leading and lagging measures, find the correlation matrix, and propose a cause-and-effect model using the strongest correlations. Click on the icon to view the Myatt Steak House data. Identify the leading and lagging measures. X1 X2 X3 X4 X5 X6 X7 X8 Reference Order Accuracy Timeliness of Delivery Table Cleanliness Customer Satisfaction Total # Complaints Customer Referrals Gross Profit/Seat Market Share Revenue Per Employee Menu Shortages X9 X10 X11 X12 Hourly Employee Turnover Rate Hourly Employee Satisfaction Myatt Steak House 2010 2011 85.9% 82.1% 4.8 93.1% 464 12 X1 85.9% X3 X2 83.9% 4.8 93.3% 494 X4 6 X11 109% X12 62 $7,997 8.09% 2012 88.9% 86.1% 5.1 94.1% 432 24 $11,002 8.21% X5 X6 X7 $9,003 X8 7.99% X9 $33,761.00 $27,473.00 $31,283.00 $36,258.00 $41,246.00 X10 0.05% 0.04% 93% 64 2013 89.9% 92.9% 5.6 95.4% 327 48 $12,998 8.49% 0.03% 96% 63 2014 95.1% 94.9% 5.8 96.8% 307 95 0.03% 97% 74 $13,252 8.59% 0.01% 84% 79 I X Clear all Check answer

a cause-and-efloct model using the strongest eorrelations Click on the icon to view the Myatt Steak House data Reference