1) Discuss the relationships among learning, experience, and decision making.

2) Della and Paul have had similar educational backgrounds, share the same interests, and work in the same organization at the same job level. Della wants to be the boss some day and seems to seek the position with a single-minded determination. However, Della is not well-liked by her coworkers because her work is sloppy, she never shares any information with them and often belittles their ideas. On top of that, Della always thinks someone else is getting something better than her: a better promotion, a better office, a better computer, and so on. She is also a nervous wreck when the boss is scheduled for a visit. To her credit, Della had come up with some great solutions that at first sounded outlandish but actually worked. Della was assertive and bold, often voicing her opinion that she would be the boss one day. Her coworkers cringed at the idea. Paul also wants to be a boss someday. He is a hard worker who always finishes his projects before deadline and keeps his desk meticulously clean. Paul is known to help coworkers meet their deadlines, all while staying relatively laid back and calm. Paul rarely steps outside the box however, always following, and never questioning, rules and processes. When someone suggested a more efficient process of handling invoices, it took Paul two days to grasp the idea. Paul always went along with any directive handed down by upper management and tended to do his best work alone at his desk with noise cancelling headphones on. Analyze the personality traits of both Della and Paul according to the Big Five model.

3) Explain how environment influences cognitive abilities and provide a personal example of this.

4) Define emotional abilities. Identify and describe the four abilities related to emotional intelligence. Provide a personal example of a time when you used your emotional intelligence to your advantage.

Exercise 1.3: Directional Terms Review the directional terms from Table 1.3 and Figure 1.3. Fill the space with the correct terms. A. The head is B. The ears are C. The abdomen is D. The right elbow is E. The skin is F. The muscles of the chest are to the thorax. to the nose. to the neck. to the right wrist. to the muscles of the body. to the muscles of the back.