The answers to the following questions will enable you to demonstrate your knowledge of:

Keyboarding and computer skills

Literacy skills

Problem solving skills

Numeracy skills

Appropriate technology

Computer applications

Organisational policies, plans and procedures

Organisational requirements for document design

Create two workplace documents. Examples can include:

Petty Cash vouchers/forms

invoices

bank reconciliation forms

Cash books

Credit notes

Sales contracts

statements

Purchase orders

Shipping documents

Receiving reports

Employment contracts

Employees time sheets or roster

Reports (e.g. ageing debtor reports, sales budgets, etc)

Letter/email to clients

Letter of demand

Engagement letter

Minutes of meeting

Any contract with external parties

Policy and procedures

Demonstrate your knowledge of creating business documents, by adhering to organisational requirements, in terms of style, layout format etc. You may wish to refresh yourself of the organisation's particular style requirements. You should create two separate documents; this will allow you to show how you can apply standardized formatting to different types of documents. You may ask your instructor for advice on which documents to produce, or they

may specify which ones they want you to produce.