The answers to the following questions will enable you to demonstrate your

knowledge of:

f Keyboarding and computer skills

f Literacy skills

f Problem solving skills

f Numeracy skills

f Appropriate technology

f Computer applications

f Organisational policies, plans and procedures

f Organisational requirements for document design

Create two workplace documents.

Examples can include:

f Petty Cash vouchers/forms

f Invoices

f Bank reconciliation forms

f Cash books

f Credit notes

f Sales contracts or settlement

statements

f Purchase orders

f Shipping documents

f Receiving reports

f Employment contracts

f Employees timesheets or roster

f Reports (e.g. ageing debtor reports,

sales budgets, etc)

f Letter/email to clients

f Letter of demand

f Engagement letter

f Minutes of meeting

f Any contract with external parties

f Policy and procedures

Demonstrate your knowledge of creating business documents, by adhering to

organisational requirements, in terms of style, layout format etc. You may wish

to refresh yourself of the organisation's particular style requirements.

You should create two separate documents; this will allow you to show how you

can apply standardised formatting to different types of documents.

You may ask your instructor for advice on which documents to produce, or they

may specify which ones they want you to produce.