Question
The Attached post is from to the below question: Assume you are tasked with providing written and verbal quarterly performance reviews for each of your
The Attached post is from to the below question:
Assume you are tasked with providing written and verbal quarterly performance reviews for each of your employees. You have one particular review to do for an employee, Bob, whom you have a great working relationship with. One of Bob's primary responsibilities is to ensure that each outgoing shipment is complete, all items are free of defects, and there are no discrepancies in inventory. In the past few months, however, several customers have complained about the shipments. In two cases, nearly every item in a shipment contained defects. Another concerning factor is inventory has several major discrepancies. Upon further investigation, the orders in question fall under Bob's purview. Bob's overall quarterly performance is poor, and you need to address the problems. Assume the role of the plant manager. The corporate office has tasked you with addressing solutions for these issues with Bob. For your initial discussion post, identify one of Bob's errors and propose a change that he must implement to avoid similar issues in the future. Provide a description of how you would support the employee through proposed changes using the principles of change management.
Peer's post:
To: Bob {Plant Employee) From: Hlant Manager) RE: Quarterly Performance Review Date: February l= 202.2 Bob, Over the past couple months of this quarter. I have been monitoring your performance in the organization. I have noticed that you're ensuring each shipment is complete and sent to our customers in a timely manner. I appreciate your hard work, however. I have also come across some issues that need to be addressed to meet our customers standards. The issue of items having defects is affecting our customers satisfaction. This has to do with the attention to detail when ensuring each shipment is complete. This coming quarter we will be adopting new policies to make our shipments and inventory more efficient. We will be implementing mandatory checklists before orders are shipped to reduce the number of defects in our products. I will also be conducting bi-weekly training sessions for the new checklist procedures over the next 90 days until we get back on track. Our success in this organization depends on how well we can overcome such challenges. We must pull together as a team to meet the standards our organization stands by. Respectfully=Step by Step Solution
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