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The availability and accessibility of a service refers to which aspect of service quality dimensions? a.responsivenessb.timelinessc.assuranced.convenience
The availability and accessibility of a service refers to which aspect of service quality dimensions? a.responsivenessb.timelinessc.assuranced.convenience
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Fundamentals of Management
Authors: Stephen P. Robbins, David A. DeCenzo
8th Canadian edition
133856747, 978-0133856743, 978-0134283593
