The behavioural aspects of change are crucial, because the best system will fail without the support of the people it serves. "It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things. For the reformer has enemies in all those who could profit by the old order, and only lukewarm defenders in all those who could profit by the new order. This lukewarmness arises partly from fear of their adversaries, who have the laws in their favour, and partly from the incredulity of mankind, who do not truly believe in anything new until they have had an actual experience of it." (Niccolo Machiavelll, 1952) Based on the statement by Niccolo Machiavelli, (1952), describe reasons for individuals participating in the system development tend to show resistance to change.

How management can prevent these behavioural problems?