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The best way for a manager to use verbal persuasion is through the a form of self-fulfilling prophecy in which believing something can make it
The best way for a manager to use verbal persuasion is through the a form of self-fulfilling prophecy in which believing something can make it true. O Electra complex O confirmation bias O anchoring bias O framing effect O Pygmalion effect
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Hospitality Strategic Management Concepts And Cases
Authors: Cathy A Enz, Jeffrey S Harrison
2nd Edition
047008359X, 9780470083598
