The book cited some statistics: "Only 16.2 percent of information technology (IT) application development projects were successful" "Over 31 percent of the projects were canceled" "Study of 200 companies from 30 different countries found that over half of all projects fail" From this I'd deduce the problem statement, "in general there is a low percentage of project success in IT". Based on what you learned in the book and from the lectures, draw an Ishikawa diagram (Fishbone diagram) to try and find causes for the problem listed above