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The box office at the minor league baseball stadium uses a multiple channel queuing system, all customers that arrive wait in a single line for
The box office at the minor league baseball stadium uses a multiple channel queuing system, all customers that arrive wait in a single line for the first available ticket clerk. If the average service time to purchase a ticket is 1.5 minutes and the average arrival rate is 7 customers every five minutes, find the following:
a. | The minimum number of windows to be open to allow for a feasible system. |
b. | When three service windows are open, what is the probability both windows are idle. |
c. | When four service windows are utilized, what is the average number of customers waiting in line. |
d. | When fourservice windows are utilized, what is the average time a customer waits in line. |
e. | When fiveservice windows are utilized, what is the the average time a customer is in the bank? |
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