1. the breaches that occurred and outline their impact on the consumer and the agency.

Table 2 Breaches

Identify breach and description of activity	Impact on Agency.	Impact on client
the purchasers to enter into a contract to purchase the property, contrary to s.52(1) of the Property Stock and Business Agents Act 2002
engaged in misleading or deceptive conduct, namely the non-disclosure of murders which occurred on the property, in breach of s.42 of the Fair Trading Act 1987
failed to act honestly, fairly and professionally in breach of rule 3(1) of the Rules of Conduct
misled or deceived a party to a transaction in breach of rule 3(2) Rules of Conduct