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The capacity of a fast-food outlet is 150 customers an hour during peak hours, and 75 customers an hour during normal hours. The outlet

The capacity of a fast-food outlet is 150 customers an hour during peak hours, and 75 customers an hour during normal hours. The outlet operates 24 hours a day, Seven days a week. The rate of demand is 180 customers per hour during the peak demand period 12:00 to 1:00 PM (noon) daily, and 60 customers per hour in other times. Part a: 2 points How many customers are at the fast-food outlet at 1:00PM? Locally stored answer: Part b: 4 points How long does the customer that arrives at 1 PM should wait before being served? Please provide your answer in minutes. Locally stored answer: Part c: 2 points At what time will the peak hour congestion be over, i.e., inventory reduces to zero? Please state the hour as a single number. Locally stored answer: Part d: 4 points What is the average flow time of a customer in minutes from 12:00 to 3:00 PM? Locally stored answer: Part e: 4 points The outlet manager manger decided to maintain the capacity at 150 customers per hour for one hour beyond the peak hour (i.e., until 2:00PM). What is the (new) maximum wait time in minutes? Locally stored answer:

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Part a During the peak demand period from 1200 to 100 PM the rate of demand is 180 customers per hour Therefore at 100 PM there will be 180 customers at the fastfood outlet Part b To calculate the wai... blur-text-image

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