The Case: IT / Software Development for B2B model SUMMARY: Utilise open banking to read Bank feeds for invoice/EFT payments - design & build a web portal for merchants/ business owners to upload payment information. Case Study for Assessment 1, 2 and 3, MIS 605 Page 2 of 3 Many merchants/ businesses issue invoices to customers for their product/service (e.g. printing service, travel agent service, gardening service etc.). DGR's current cardlinking system works upon card payments at an eftpos terminal or online payment gateway, using Visa/Mastercard/Eftpos to find out about the transaction. DGR needs a way to identify customer payments made to these invoicing businesses, where a card payment is not made. It needs a way to identify customer payments made to these invoicing businesses through Bank Transfers and Bpay. Customer agrees a contract with the supplier/merchant and as part of the contract, they agree a special offer. Typically the customers pay quarterly by EFT to the supplier/merchant. The merchant enters the invoice into a web portal for us to monitor for that bank account when they receive that payment. Customer pays full price. Our system sends an alert to the customer "Congrats! Your business for xxx quarterly payment has been received. You've automatically received a discount of 10% and part of this is going to your chosen charity." Track when an invoice is paid by EFT (bank transfer) - use a service to monitor the bank feed for that payment. Then the discount is collected and split as savings/donations to charity. Trigger email alerts to the businesses paying and receiving the payment for that invoice. Research open banking services that are available to monitor bank feeds. We need to white-label an online banking web portal for the business to enter the invoice that we need to look out for. We need to know the customer's name, email address, percentage split of the discount, which charity (client has default), Design requirements for this portal for the business owner (merchant) to use This case involves R&D, extracting requirements, process and data modelling and user interfacing design. This solution to include transactions via EFT payment will open up the amount of spending that is included in the DGR ecosystem, vastly increasing the potential for large-scale charity giving to create positive social impact for our communities. The customer paying invoices gets the tax-deductible donation benefit. The supplier merchant gets kudos for the social impact charity giving.

from the above case study: what can be done in each phase of the project life cycle for DGR