The case study provides a summary of what Telstra has done in its quest to move from a conservative engineering based company to a fast-paced digital one. You are to write a 3000 word report that addresses the ethical implications of this change. You are also asked to identify if there is any use of decision support systems and/or business analytics within Telstra and how these data analysis tools could be used to achieve a competitive advantage. You are also asked to indicate what IT governance and IT standards are needed for these innovations.
This is an individual assessment and needs to be submitted electronically through SafeAssign.
Demonstrate an awareness of the ethical implications of digital disruption to businesses
Identify the positive and negative implications of the use of Decision support systems and Business analytics
Analyze the case using one preferred framework for ethical analysis
Demonstrate an awareness of the use of data analysis tools and the competitive advantage that can be achieved through their development and usage.
Demonstrate an awareness of IT governance and IT standards and frameworks