The case study suggests that integrating digital technology into the HRM system helps to improve flexibility to the ever-changing market and organization requirements. It focuses on how the platforms have changed from the traditional to digital. The case study takes a look at how digital technology has changed in performance management, hiring, training, and employee engagement. These tools are optimized in order to raise the employee's productivity level. While the digital side streamlines recruitment, HR can focus on performance and employee engagement. These changes are important for UFIDA because it will lessen the load. It could affect their operations and functions such as in recruitment, which could open up their talent pool, while analyzing employee's performance. The change in HR also affects personnel actions and business functions making it more transparent and held accountable in decisions, while analyzing it from a business decision. All changes come with a price, it frees up HR and help with attracting, developing, and improving the employee's performance. I think that's a positive, since the company strives on "friends of the customers" as their motto. You have more time to focus on customers