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The CEO of BMA is concerned with the quality of its products and the amount of resources currently spent on customer returns. The CEO would
The CEO of BMA is concerned with the quality of its products and the amount of resources currently spent on customer returns. The CEO would like to analyze the costs incurred in conjunction with the quality of the product. The following information was collected from various departments within the company: (Click the icon to view the information.) Read the requirements. Requirement 1. Prepare a costs of quality report. In addition to listing the costs by category, determine the percentage of the total costs of quality incurred percent, X.X%. If an input field is not used in the table, leave the input field empty: do not select a label or enter a zero.) each cost category. (Round the percentage to the one tenth of a BMA Cost of Quality Report Costs Total Costs of Percentage of Total Costs of Quality (Rounded) Incurred Quality Prevention Costs: Training personnel Total prevention costs % Appraisal Costs: Total appraisal costs % Internal Failure Costs: Total internal failure costs % 1 Data Table $ 130,000 3,600 154,400 Warranty returns... Training personnel. Litigation on product liability claims Inspecting 10% of final products Rework. ... Production loss due to machine breakdowns 3,200 .... 24,000 40,800 Inspection of raw materials 4,000 Requirements 1. Prepare a costs of quality report. In addition to listing the costs by category, determine the percentage of the total costs of quality incurred in each cost category. 2. Do any additional subjective costs appear to be missing from the report? 3. What can be learned from the report
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