The CEO of Sweet Snackfoods is concerned about the amount of resources currently spent on customer warranty claims. Each box of snacks is printed with the guarantee: "Satisfaction guaranteed or your money back." Since the claims are so high, she would like to evaluate what costs are being incurred to ensure the quality of the product. The following information was collected from various departments within the company: (Click the icon to view the information collected.) Requirement 1. Prepare a Cost of Quality Report. In addition to listing the costs by category, determine the percentage of the total costs of quality incurred in each cost category. Let's complete the Cost of Quality Report by selecting the labels, costs, and total costs. In the next step we will calculate the percentage of the total costs of quality incurred in each cost category. (Round the percentage of total costs of quality to the nearest whole number.) The CEO of Sweet Snackfoods is concerned about the amount of resources currently spent on customer warranty claims. Each box of snacks is printed with the guarantee: "Satisfaction guaranteed or your money back." Since the claims are so high, she would like to evaluate what costs are being incurred to ensure the quality of the product. The following information was collected from various departments within the company: (Click the icon to view the information collected.) Requirement 2. Do any additional subjective costs appear to be missing from the report? Because the company has profits from the company may sales. customers will be a reputation for to buy from the company again. They may also tell their friends and family If so, they are probably buy from the company. This report does not include an estimate of the profits arising from a reputation for Requirement 3. What can be learned from the report? The Cost of Quality report shows that very little is being spent on which is probably why the costs are so high. It appears that the company is inspecting the product the production process. Perhaps that is the reason its costs are so high. The CEO should use this information to develop quality initiatives in the areas of Such initiatives should reduce future costs. The CEO of Sweet Snackfoods is concerned about the amount of resources currently spent on customer warranty claims. Each box of snacks is printed with the guarantee: "Satisfaction guaranteed or your money back." Since the claims are so high, she would like to evaluate what costs are being incurred to ensure the quality of the product. The following information was collected from various departments within the company: (Click the icon to view the information collected.) Total internal failure costs External Failure Costs: Total external failure costs Total Costs of Quality Requirement 2. Do any add Because the company has profits from This report does not include Requirement 3. What can b The Cost of Quality report shows that very little is being spent on company is inspecting the product information to develop quality initiatives in the areas of which is probably why the the production process. Perhaps that is the reason its Such initiatives should reduce future tion for heir friends and family If so, they are probably buy from the company. costs are so high. It appears that the costs are so high. The CEO should use this costs