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The CEO of Uncle Joe's Snackfoods is concerned about the amount of resources currently spent on customer warranty claims. Each box of snacks is
The CEO of Uncle Joe's Snackfoods is concerned about the amount of resources currently spent on customer warranty claims. Each box of snacks is printed with the guarantee: "Satisfaction guaranteed or your money back." Since the claims are so high, she would like to evaluate what costs are being incurred to ensure the quality of the product. The following information was collected from various departments within the company: (Click the icon to view the information collected.) Requirements Requirement 1. Prepare a Cost of Quality Report. In addition to listing the costs by category, determine the percentage of the total costs of quality incurred in each cost category. Let's complete the Cost of Quality Report by selecting the labels, costs, and total costs. In the next step we will calculate the percentage of the total costs of quality incurred in each cost category. (Round the percentage of total costs of quality to the nearest whole number.) Cost of Quality Report for Uncle Joe's Snackfoods Prevention Costs: Total prevention costs Appraisal Costs: Total appraisal costs Internal Failure Costs: Costs Total Costs of Quality Percentage of total costs of quality % %
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