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Jackson County Senior Services is a nonprofit organization devoted to providing essential services to seniors who live in their own homes within the Jackson County area. Three services are provided for seniors?home nursing, Meals On Wheels, and housekeeping. In the home nursing program, nurses visit seniors on a regular basis to check on their general health and to perform tests ordered by their physicians. The Meals On Wheels program delivers a hot meal once a day to each senior enrolled in the program. The housekeeping service provides weekly housecleaning and maintenance services. Data on revenue and expenses for the past year follow:

		Total		Home Nursing		Meals On Wheels		House keeping
Revenues	$	933,000	$	270,000	$	404,000	$	259,000
Variable expenses		476,000		116,000		201,000		159,000
Contribution margin		457,000		154,000		203,000		100,000
Fixed expenses:
Depreciation		69,600		8,200		40,500		20,900
Liability insurance		44,000		20,700		7,500		15,800
Program administrators? salaries		114,400		40,100		38,400		35,900
General administrative overhead*		186,600		54,000		80,800		51,800
Total fixed expenses		414,600		123,000		167,200		124,400
Net operating income (loss)	$	42,400	$	31,000	$	35,800	$	(24,400)

*Allocated on the basis of program revenues.

The head administrator of Jackson County Senior Services, Judith Miyama, is concerned about the organization?s finances and considers the net operating income of $42,400 last year to be too small. (Last year?s results were very similar to the results for previous years and are representative of what would be expected in the future.) She feels that the organization should be building its financial reserves at a more rapid rate in order to prepare for the next inevitable recession. After seeing the above report, Ms. Miyama asked for more information about the financial advisability of discontinuing the housekeeping program.

The depreciation in housekeeping is for a small van that is used to carry the housekeepers and their equipment from job to job. If the program were discontinued, the van would be donated to a charitable organization. Depreciation charges assume zero salvage value. None of the general administrative overhead would be avoided if the housekeeping program were dropped, but the liability insurance and the salary of the program administrator would be avoided.

Required:

1a.	What is the impact on net operating income by discontinuing housekeeping program?

1b.	Should the housekeeping program be discontinued?
	Yes No

2a.	Prepare a segmented income statement.

2b.	Would a segmented income statement format be more useful to management in assessing the long-run financial viability of the various services.
	Yes No