The coaching model that I have known about for a couple of years is the CLEAR model developed by Professor Peter Hawkins. "CLEAR operates under the idea that in order to achieve maximum workplace performance, it is no longer enough to be just a manager - directing and orchestrating actions - you must often intervene in the processes of staff and act as a catalyst, or a guide to their development. The model places a strong emphasis on the need for coaching and mentoring in today's fast and competitive business environment to promote employee growth." (BusinessBalls20149) This definition is the perfect definition for what CLEAR is, which stands for Contract Listen Explore Action Review. Gone are the days of the mentality, you are the subordinate and I am the manager/authority in the workplace. In my opinion, part of that is because this world is getting too soft, with people complaining about everything you almost cannot govern how you need to, but I digress. these days, it is more important to build a rapport with your co-workers and reassure them that you are more than just their manager, you are their friend, and they can feel comfortable to go to you