The combination of an objective/goal plus evaluation criterion (measures/metrics) creates the basis for a control. Identify 3 examples of controls that you would recommend for a re-negotiated contract for the Canadian Aeronautics Administration, specifying the objectives/goals and how each goal should be evaluated to create controls that ensure that the goal is met.

Be creative: these controls are not explicitly listed in the case, but the case suggests appropriate controls. Each control combines objective/goal and evaluation criterion, and should be distinct from the others. However, it's OK to list multiple evaluation criteria for any single goal, or to use the same evaluation criterion for multiple goals so long as they make sense.

For each control, specify:

• what type of control it would be (precontrol/feedforward, concurrent, postaction/feedback) and why,
• the objective of the control,
• how the control should be evaluated, and
• whether it relies on IS/IT (not all controls require or involve IS/IT), and if so, how IS/IT can support the control.