The company Point Brain Project Management Consultancy Services is a respected project management consultancy firm. It provides consultancy services in all project management-related activities to its clients. Its clients are typically midsized organisations, spread over various sectors such as construction, health, education, financial services, accounting services, law firms, etc.

The firm has a mix of permanent full-time employees as well as contract employees on its rolls. The current rolls show the employee strength (both full time and contract) as follows:

President-Cum-CEO - 1

VP operations 1

VP finance 1

VP marketing 1

VP relationships 1

Program managers 5

Project managers 20

Business analysts 30

quality analysts 30

Engineers 10

Software developers 80

System architects 6

administrative managers 4

Relationship managers 5

Administrative staff 20

The company has three staff members in the front office where they receive all visitors, accept posts and packages, receive people for interviews and new hires, help employees with small day-to-day operational information, and direct support staff to do odd jobs.

As a part of its image revamp initiative, the company has decided to replace one of the front office employees with a robot. The management believes that this will project the company's image as a modern, techno-savvy organization adopting artificial intelligence in an active manner. The President-cum-CEO believes that it will help them acquire some AI project-related business.

[Marks 100]

Assignment - 1A: [50 Mrks]

Your team had been hired to manage the project. According to your records, all the work packages have been delivered.

Rubric:

Please list out the activities you will undertake to:

1.1 Confirm that the acceptance criteria articulated in the contract have been met through scope validation and quality control processes. [10 Marks]

1.2 Conduct final scope validation exercise, identifying deficiencies and developing a remedial action plan. [10 Marks]

1.3 Conduct a final quality control validation exercise, identifying deficiencies, and developing a remedial action plan. [10 Marks]

1.4 Identify project close-out procedures including resolving outstanding invoices, obtaining all outstanding operational documents, and meeting all regulatory requirements. [10 Marks]

1.5 Review payment and contract changes to ensure that payments for all goods and services have been made. Identify the processes involved in project close-out procedures including archive project information and conducting a lesson-learned audit. [10 Marks]

.

Assignment- 1B: [50 Marks]

You have delivered all the work packages.

The company has set a date for the product launch event, which is only 2-weeks away.

A lot of guests, including their clients, business partners, government officials, press, etc., have been invited.

In your meeting with the user representative, you are given a list of outstanding issues.

What will be your approach to complete the closing of the project?

Rubric:

All the work packages have been delivered, with the following outstanding issues:

1. The robot fails to smile sometimes. [5 Marks]

2. The robot, while informing one candidate for a job who was rejected, said, "Congratulations, you have been rejected"! [5 Marks]

3. The robot smiled while informing one candidate for a job (when she came to make an enquiry) that she was rejected. [5 Marks]

4. Other staff on the counter feel upset because the robot does not have lunch with them. [5 Marks]

5. The robot can not differentiate between a pen, a pencil and a stylus. [5 Marks]

6. The body colour of the robot is predominantly white, which has led to the complaint of a racist bias from some staff members of colour. [5 Marks]

7. The robot takes too wide a turn while moving around, though her movement is safe and not considered a safety hazard for others. [5 Marks]

8. The robot is not joining the WhatsApp group created by the employees. [5 Marks]

9. The robot does not address anyone by "Sir" or "Madam" or "Mr." or "Mrs." etc., only by their first name. [5 Marks]

10. A group of LGBT supporters within the organisation want that the robot should visibly appear as gay and be namedGaylord.[5 Marks]