The components of emotional intelligence include all of the following except Select one: a. the ability to understand one's own moods and emotions, and understand their impact on one's work and on others. b. the ability to think before acting, and to control otherwise disruptive impulses. c. the ability to work hard with persistence, and for reasons other than money and status. d. the ability to establish appropriate work goals for others, and to provide the necessary task structures for achieving them. e. the ability to understand the emotions of others, and to use this understanding to better relate to others