The concept of total quality management focuses on continuous improvement Just-in-time manufacturing is a a system that acquires inventory and produces product only when needed for an order True False When the attitude of continuous improvement exists throughout an organization, every manager and employee is challenged to continuously experiment with new and improved business practices True False The main goal of the lean business model is the elimination of waste while satisfying the customer and providing a positive return to the company. True False The management concept of customer orientation motivates a company to spend large amounts on advertising to convince customers to buy the company's standard products True False The management concept of customer orientation encourages a company to set up as production system to produce large quantities of the same product for all customers True False Total quality management and just-in-time manufacturing focus on quality improvement as well as on time customer deliveries. True False Under a just-in-time manufacturing system, large quantities of inventory are accumulated throughout the factory to be certain that components are available each time that they are needed True False The balanced scorecard aids in continuous improvement by augmenting financial measures with information on the drivers or indicators of future financial performance True False Adopting a lean business model should have no effect on cost in a modem manufacturing environment A True False