The conclusion should include your final assessment of Zappos and Hsieh's leadership before and during the structural change while addressing the following questions: $(1)$ What is the role of the leader in guiding their employees through change? $(2)$ Is Hsieh's leadership around the structural change aligned with the ethos of Holacracy and with the core values at the heart of Zappos' culture? How? Reference: Harvard Business Review case "Tony Hsieh at Zappos: Structure, Culture and Change"