The conference (or conciliation) process is an opportunity for people involved in a dispute (called parties) to meet face to face, where possible, and discuss the issues in dispute with a view to reaching agreement. The process might require more than one meeting and additional information to be provided. The parties will be assisted in a conference by a Tribunal Member (TM) or Deputy Registrar (DR) to help explore options for reaching agreement. The Tribunal has two Deputy Regist