The Consumer Protection Branch (Ontario) is part of the Ministry of Small Business and Consumer Services. Using the following website(s) answer the following: http:/www.ontario.ca/consumers/consumer-protection-ontario Like their Facebook page and get the latest scams in your feed: https://www.facebook.com/ONconsumer 1. What is the difference between a credit counsellor and a debt settlement company (See Stop Collection Agency Calls)? Answer: Give two warnings that should make you beware of a debt settlement company that should not be trusted: Answer: 2. Your business failed to reply to a consumer complaint and you ignored a warning letter. Now you are subject to a compliance inspection. What actions must you comply with during an inspection? (see "For businesses" Answer: 3. Last week I got a new starter in my car. The mechanic used a reconditioned part since I have an older vehicle and it made financial sense. Today I'm stuck in a parking lot 200 km out of town and can't start my car. I don't have CAA to tow my vehicle!! What are my rights? (hint: on newer site scroll down to "Driving and Vehicles" then Repairs and then Repair Warranty ) Answer: I am planning refurnishing my living room and with COVID, I am more reliant on shopping remotely and I am wary because furnishings are a big investment. Search the consumer beware database and see if there are any companies I might want to be aware of and list one company that appears. (See "Take Action"" then "Consumer Beware List", then look for this button