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The Context and Purpose: The assessment tasks for the unit assume that you will work in the Business Services industry. Case studies/ exercises used in

The Context and Purpose: The assessment tasks for the unit assume that you will work in the Business Services industry. Case studies/ exercises used in this assessment reflect a workplace scenario. The student must have access to a Computer, Printer and Microsoft Office Suite Applications (2003 or 2007) for doing the assessment for this unit. If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. If the assessment is not satisfactory, the trainer will allow one more attempt to the assessment item. The responses to assessment questions should be in your own words and examples from workplace should be used wherever possible. The following table shows elements and performance criteria associated with this assessment. Questions Performance criteria Part B task 4 and 5 1.4 Evaluate complex technical functions of software for its usefulness in fulfilling requirements of the task Part B task 5 and task 6 1.5 Match document requirements with software functions to provide efficient production of documents Part B task 3 2.1 Design document structure and layout to suit purpose, audience and information requirements of task Part B task 3 2.2 Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout Part B task 6 2.3 Use complex software functions to enable efficient manipulation of information and other material, and ensure consistency of design and layout Part B task 6 2.4 Use manuals, user documentation and online help to overcome problems with document design and production Part B task 6 3.1 Insert a standard table into document, changing cells to meet information requirements Part B task 6 3.2 Format rows and columns as required Part B task 3 3.3 Insert images and other data, formatting as required Part B task 5 and 6 4.1 Use complex operations to develop documents, and achieve required results Part B task 5 and 6 4.2 Preview, adjust and print documents in accordance with organisational and task requirements Part B task 5 4.3 Name and store documents in accordance with organisational requirements and exit application without information loss/damage Part A task 1 Part B task 5 4.4 Prepare documents within designated timelines and for speed and accuracy Part A 1. You have been asked to produce a business document (e.g. quotation, business plan) by a certain date. To successfully meet this requirement, you need to define the scope of the document. a. What does it mean? b. How would you develop a time line to produce this document? 2. Explain what methods you use within your organization for printing and presenting business documents. Provide samples as appropriate. 3. Give reasons why document procedures and style guide policies are required for the organization?

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